Sussex Wardrobes currently arrange delivery by HDS (Home Delivery Solutions) across the UK, Northern Ireland and the Republic of Ireland – Delivery rates are included within our supply and fit quotations and listed separately for supply only.
We aim to deliver within 21 days and will be in contact with you within the first week to inform you of the available delivery date. Deliveries are made Monday-Friday. Our Home Delivery Service (HDS) will often be in contact with you initially by text message, so please ensure you provide a mobile number where possible when placing your order.
Wherever possible, we conduct a two-man delivery, putting the items in a room of your choosing. It is the customer’s responsibility to ensure that the access to the room is suitable for the items ordered.
We ask all our customers to inspect their delivery carefully on arrival as we are unable to accept claims for breakages, scratches or damage more than 72 hours after delivery. The driver will be happy to wait while you check your items and you must sign to say they are satisfactory and fit for purpose.
If you intend to use subcontractors for installation we strongly recommend you do not commit to them until the complete delivery has been made. This will avoid any costs associated with unavoidable delays. Sussex Wardrobes are not liable for financial loss caused by unforeseen delays in delivery.
If you have any other questions regarding delivery then please feel free to get in touch by contacting us via our website, www.sussexwardrobes.co.uk