How We Work

When it comes to quoting for new projects, we work on a set process that we have been using for many years. Our quoting process enables us to give you a very good idea of cost from your initial enquiry and is followed by a home visit and quote confirmation. Once you have received our quote confirmation, we can build your wardrobe for the price quoted and there are no hidden extras.

This page is an introduction to our Installation service, which we provide to customers within approximately 15 miles of Brighton & Hove. We also provide Supply Only & Design Only services, which cover all of Sussex.

All communication will be directly with Sussex Wardrobes' owner, Dave Golden.

1. Initial Contact

The first step is to discuss your requirements. This can be by email, telephone or a video call. We will take notes of everything, including your storage requirements and initial sliding door preferences.

We have a selection of fitted wardrobe layout ideas to help you get started.

We will then kindly ask you to provide us with some basic information to help us prepare and send you a pre-quote.

2. Pre-Quote

Prior to arranging a home visit, we will send you a pre-quote (guide quote). This helps us to understand your requirements, make sure the service we provide is suitable for you and within your budget.

After our initial conversation, all we require to begin are some approximate measurements* and a photograph of your room space.

*Approximate measurements requested are Width (Left to Right), Maximum Wardrobe Depth & Height (Floor to Ceiling).

3. Home Design Visit

After you have received our pre-quote, the next step is to arrange a free, no obligation home design visit.

We will take exact measurements, survey your bedroom space and show you examples of our work. We have material samples of our products to make the process easier for you. The visit usually takes between 30-60 minutes.

4. Quote Confirmation

Once we have visited your home, we will confirm our quote to you by email. If required, this will include any adjustments to the price, design, finish or layout, as discussed during our visit.

Our quotes are fully inclusive and there are no hidden extras. A more detailed summary of what we include in our quotes can be viewed on our Design and Quote page.

5. Place An Order

On acceptance of our quote, we will send you our deposit invoice/s, as discussed in advance. We then place our orders for any materials or components that will be delivered to you prior to the installation start date. We prepare all other components in our workshop ready to bring with us when installation begins.

6. Installation

We work hard to ensure that disruption is kept to an absolute minimum during the installation process. We are a small team of well organised and skilled craftsmen. With full attention to detail, we work very carefully and efficiently to build our wardrobes, taking great care and pride in our work.

Aftercare

If you have any questions or need any help, please contact us at any time. We are always here to help.

Contact Sussex Wardrobes

Contact Us

We are here to answer all of your questions and look forward to hearing from you.

Customer Reviews

"I recently had new sliding doors fitted for my wardrobes.Dave was so helpful & I am really pleased with the cashmere colour & bronze trim that I chose.A very professional job that I don’t hesitate to recommend."

Angela M, Sussex

Google Reviews

"An extremely professional and caring service. Every aspect of my interaction with Dave was first class. He was very attentive to the details, making sure I got the bespoke wardrobe I wanted. He worked meticulously to prepare, erect and test the installation. I now have a lovely wardrobe and at a reasonable price. Thank you"

Sue B, Brighton

Google Reviews

"Great service from beginning to end. Very happy with the whole experience. Work carried out on time and everything kept nice and clean. Would thoroughly recommend"

Stuart B, Lewes

Google Reviews